Plumbing emergency: what to do while you wait for the plumber

In a leak, immediately shut off the main water supply, then the electricity if water is near a power source. These two steps prevent most of the damage. Then mop up, protect your belongings, and contact a verified plumber. On FixGo, mark your request as "urgent" for faster responses.

The 5 emergency steps

1. Shut off the water — close the main stopcock (near the meter or at the entrance).
2. Cut the electricity if needed — if water nears sockets or the electrical panel.
3. Limit the damage — mop up, place a bucket, move furniture and valuables.
4. Take photos — useful for insurance and for an accurate quote.
5. Call a verified plumber — post an urgent request for a fast response.

What not to do

• Don't use electrical appliances in a flooded area.
• Don't attempt major repairs without knowledge (you may worsen the leak).
• Don't ignore a small leak: over time it can damage walls and ceilings.

When is it really an emergency?

A burst pipe, a major leak, or water reaching electrics needs immediate action. For a minor leak, a scheduled next-day visit is often enough.

Need help? Post an urgent request on FixGo or find a plumber near you.